The US business opened its UK head office in Shrewsbury this summer, with an EU HQ having opened earlier in the year.
It provides software for enterprises, contact centres, business process outsourcing and collection agencies and has won four new client contracts, adding to the eight simultaneous software implementations currently being carried out for UK clients by the UK and EU support teams in the Midlands and Bucharest, Romania.
The UK and EU team now stands at nearly 20 with the addition of Alex Dima, who started his role with the TCN EU and UK team as an account manager this month.
Spencer Taylor, head of sales and operations for UK and Ireland, said: “This is an exciting time for TCN here in the UK and EU.
“Personally, it’s great to be working for such an amazing platform and alongside such a fantastic team that genuinely offers its clients the best care and attention at every stage of the process, especially when it comes to ongoing aftercare to ensure they are getting the support they need and using the product to its best advantage for their individual business…
