Many employees are spending hours every week troubleshooting various problems with their computers and other technology tools, taking a major toll on their productivity, a new report from Intel has found.
Polling 1,000 U.K.-based hybrid employees and IT decision-makers (ITDM) for the report, Intel has found that two in five (43%) of employees spend two to three hours a week fixing IT issues in their productivity applications. Furthermore, a third (33%) spend roughly the same amount of time troubleshooting video conferencing solutions.
Translated into money, that amounts to roughly $3,165 of wasted productivity, per employee, per year, in the UK.
All of these problems, according to almost half of the employees polled, could be solved by upgrading to a more powerful device. A further 37% said that with better gear, they’d be able to recover more than six hours of unproductive time – a week.
Drilling deeper into the benefits employees expect from new or upgraded devices, Intel has found that 76% of employees and 88% of ITDMs said device connectivity, such as faster Wi-Fi, was of…
