I’ve just visited the Kaseya website. “We Are Kaseya,” it burbles cheerfully. “Providing you with best-in-breed technologies that allow you to efficiently manage, secure and back up IT under a single pane of glass.
“Technology,” it continues, “is the backbone of all modern business. Small to mid-size businesses deserve powerful security and IT management tools that are efficient, cost-effective, and secure. Enter Kaseya. We exist to help multi-function IT professionals get the most out of their IT tool stack.”
Translation: Kaseya produces remote management software for the IT industry. It develops and sells this software to remotely manage and monitor computers running Windows, OS X, and Linux operating systems. As many organisations will grimly confirm, managing your own IT systems is a pain in the arse. So Kaseya has lots of happy customers in the US, the UK and elsewhere.
Or, rather, it did have. On 2 July it was the victim of a ransomware attack that affected between 800 and 1,500 of its small business customers, potentially making it the largest ransomware…
