Northern Ireland’s Department of Finance has awarded IT services firm Equiniti a contract worth up to £80m to build a land revenue and benefits system in a procurement four years in the making.
The department’s Land and Property Services requires a “modern digitally-enabled ICT solution” that will help with the assessment and collection of rates for domestic and non-domestic properties, and the administration of various rate reliefs such as Housing Benefit and Disabled Person’s Allowance. The system should also manage interfaces with internal and external applications of the agency, such as the Enforcement of Judgments Office.
According to a contract award notice, the new system needs to be “flexible and adaptable to support new and innovative methods of delivery, future changes and business needs whilst being user friendly, customer-focused and utilising digital self-service platforms.”
Flexibility comes in the award price too. The initial award is for £14m, although that could increase depending on…
