CNN decries “false and bizarre” news stories being published by Microsoft on MSN.com, “one of the world’s most trafficked websites and a place where millions of Americans get their news every day.”
Microsoft’s decision to increasingly rely on the use of automation and artificial intelligence over human editors to curate its homepage appears to be behind the site’s recent amplification of false and bizarre stories, people familiar with how the site works told CNN.
The site, which comes pre-loaded as the default start page on devices running Microsoft software, including on Microsoft’s latest “Edge” browser… employed more than 800 editors in 2018 to help select and curate news stories shown to millions of readers around the world. But in recent years Microsoft has laid off editors, some of whom were told they were being replaced by “automation,” what they understand to be AI.
CNN points out that while Microsoft’s president “has publicly lectured on the responsible use” of AI, “the apparent role of AI in Microsoft’s recent amplification of bogus…
