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White House Correspondent
British Airways has become the latest airline to wreck holiday plans by applying its own, incorrect rules on passport validity.
Kathleen Matheson, 62, had planned to spend the weekend in Orlando at the start of a two-week trip to Florida with her husband Allan, 56.
But ground staff working for BA at Gatwick airport turned them away. They claimed that Ms Matheson’s passport – due to expire in November 2024 – was not valid for travel to America. They even refused to accept the word of customer service staff on the British Airways helpline.
Ms Matheson, an NHS receptionist, felt…
