State pension age changes mean men and women can now expect to retire at the same age – rather than 60 for women and 65 for men as it stood previously. However, some women affected, who were born in the 1950s, argued the changes to the state pension age were not amply communicated with them.
As a result, those affected say they have been impacted on a financial, emotional and social level.
In the summer of 2021, it was found the DWP was “inadequate” in its communications with women impacted by state pension age changes.
A number of women took their complaints to the Parliamentary and Health Service Ombudsman (PHSO), which launched a review into the matter.
The Ombudsman said it found “failings” in the way the DWP communicated changes to the women’s state pension age.
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From 2005 onwards, it was deemed the DWP’s actions were not up to par.
The decision was deemed as a major victory for women born in the 1950s.
However, the issue is not over, and the PHSO is now considering whether…
