The Information Commissioner’s Office (ICO) has fined two home improvement companies a total of £250,000 for bombarding people on the UK’s ‘do not call’ register with millions of unlawful marketing calls.
Poxell Ltd, registered in Wood Green, London, and Skean Homes Ltd, based in Bournemouth, both made unsolicited marketing calls to people registered with the Telephone Preference Service (TPS) while withholding their identity.
Poxell Ltd has been fined £150,000 by the ICO for making over 2.6 million unlawful marketing calls between March and July 2022 to people who had registered with the TPS. This resulted in 413 complaints to the ICO and TPS.
Complaints indicated that the company, which claimed to specialise in energy saving products such as double glazing as well as resin driveways, made calls to individuals with dementia and other serious illnesses. Complainants also stated they had been called repeatedly by a “very aggressive” salesperson.
The ICO’s investigation found that Poxell Ltd had purchased several telephone lines in a bid to avoid…
